The City of Red Deer

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Create / Reset Password

Existing Online Accounts

Please note that Client and Family PINS are no longer required to log in.

Customers with existing online accounts should enter their email address below to request a password reset link. If you have an existing account but you are unable to login online, please complete and submit a new application form. We will verify your information and contact you via email.

Customers Without Online Accounts

If your email address is on your customer account you can use this screen to create a new online account password. Otherwise, please call or visit us in person to add your email address to your account.